Response from Walgreen's. That was fast! AND it makes sense.

Manufacturer rules prohibit retailers from using a manufacturer's coupon when it is set up as a buy one, get one free promotion.  Their claim is that the "deal" is already buy 1, get 1 free.  So to honor any other coupon or deal is called double dipping.

This is a situation we used to ignore and considered it good customer service.  But in recent months, we have been reprimanded by the manufacturer's and have been informed that they will no longer accept manufacturer coupons from us if we don't start to follow their rules.  This is why we have to hold firm on their rules and policies.

I hope this makes sense.

Thank you,